RETURN & EXCHANGE POLICY

YOU MAY RETURN FOR EXCHANGE:

•.You have received an item ordered from the BELLEZZA SOFIA online store (www.bellezzasofia.com) if you are not completely happy with it.

       - Five (5) DAYS from arrival of package for local delivery.

 • The Return items must shipped out within seven (7) working days together with return form policy

• All item(s) must be returned to us undamaged, unsoiled, unwashed, unaltered, and unworn.

• All item(s) must be returned in the original selling condition and include the original price tags, barcodes and labels.

• Items that are damaged, marked, or found to be manufacturing error is a good and new topic in good condition, or another item with its purchased value will be sent back to the customer (subject to stock availability).Exchanging colours are strictly not allowed

• You will be responsible for paying the costs of shipping your item back to us.

• We will post it to you if the item you requested still available once we received the return parcel. If the item already sold out, we will give you Store Credit with the same amount & you can use it for the next purchase.

• No exchange is allowed for the items bought from website at the vendors and vice versa

To return the items,Please fill out the provided form together with return items.It is customer responsibilities to ensure that the returnable items are safely arrive to HQ. For any inquiries regarding to our Return Policy,please contact us at 017-7882108.